• Systems Administrator

    Posted Date 3 months ago(10/14/2019 9:37 AM)
    Requisition #
    8000
    Security Clearance
    Top Secret/SCI with Polygraph
    FT/PT/On-Call
    Full Time
    Job Category
    Systems Administrator
  • Responsibilities

    Provide support to the Analytic Engagement Applications (AEA) Operations organization (including the ISSO team) within the Office of Analytic and Engagement Applications (AEA) in the Capabilities Directorate. AEA Operations provides development and operational support for the deployment, maintenance, tuning, and monitoring for the AEA suite of tools.

     

    Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.

    Client Engagement

    • Begin developing relationships one level up and two levels down. Identify and support opportunities to expand project scope beyond current deliverable and actively share information about clients’ emerging support needs and trends with team members and management.
    · Participate on proposals

    Qualifications

    • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional hardware engineering experience may be substituted for a bachelor's degree.
    • TS//SCI clearance with Polygraph required.
    • Provide support for implementation, troubleshooting and maintenance of IT systems.
    • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
    • Manage the daily activities of configuration and operation of IT systems.
    • Provide assistance to users in accessing and using IT systems.
    • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
    • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
    • Provide assistance to users in accessing and using IT systems.
    • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
    • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices,
    • Provide support for the escalation and communication of status to agency management and internal customers.
    • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
    • Provide in-depth experience in trouble-shooting IT systems.
    • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
    • Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
    • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

     

    Overview

    Noblis and our wholly owned subsidiary, Noblis ESI, are solving difficult problems that help our government and our country. We bring the best of scientific thought, management, and engineering expertise with a reputation for independence and objectivity. We support a wide range of government and industry clients in the areas of national security, intelligence, transportation, healthcare, environmental sustainability, and enterprise engineering. Learn more at Noblis -About Us

     

    Why work at a Noblis company?

    Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public.

     

    Noblis has won numerous workplace awardsNoblis maintains a drug-free workplace and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

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