• IT Application and Service Analyst

    Posted Date 5 months ago(7/13/2018 4:09 PM)
    Requisition #
    Security Clearance
    Top Secret/SCI
    Full Time
    Job Category
    Configuration Mgmt
  • Responsibilities

    Noblis is hiring professionals for IT Applications and Services Analyst with Top Secret SCI clearances in Chantilly, Virginia. 


    Provide Systems Engineering Technical Assistance (SETA) to the PM/COTR:  

    • Assess and analyze applications and services throughout their lifecycle to include design, test, operations and improvement

    • Provide service-related input, review and disposition of service change requests, and resolve service-related issues

    • Identify internal processes necessary to provide and support the service

    • Develop general description, features, limitations, how to request the service, how to get help/support

    • Develop documentation for enterprise service catalog, SLA/OLSs and helpdesk support

    • Monitors the health of the service and makes recommendations and decisions for changes and improvements

    • Evaluate and determine response to non-standard service requests

    • Review IT Service performance, metrics, operational issues

    • Identify IT Service needs and opportunities based on service performance, metrics, operational issues or emerging unmet needs

    • Coordinate service retirement activities

    • Develops written plans, policies, and procedures to document processes to support application and service management lifecycle

    • Builds and maintains relationships with team members, vendors, and other departments

    • Participate in IPT meetings and review process boards

    • Track and respond to office tasking, build and present program briefings and update project schedules and calendars

    • Ability to work independently with minimal supervision and perform other duties as assigned      



    • Must have and maintain an ACTIVE Top Secret/SCI clearance
    • Bachelor’s Degree in Business, Science, Technology, Engineering, or Mathematics
    • Must have 8 years’ experience in an IT role with at least 3 years' experience with IT Service Management 
    • Enterprise applications experience
    • Cognos or Momentum
    • Experience managing services and applications in federal government environments

    • Power Point and Excel skills
    • Excellent relationship building skills
    • Must be able to travel as necessary


    • Advanced Degree in Business, Science, Technology, Engineering, or Mathematics
    • Experience in government furnished property management
    • Knowledge of acquisition policies/guidance preferred
    • Experience with ITSM tools
    • Experience with databases

    • IT Infrastructure Library (ITIL) qualification or experience
    • Proficiency with databases



     About Noblis

    Noblis and our wholly owned subsidiary, Noblis ESI, are solving difficult problems that help our government and our country. We bring the best of scientific thought, management, and engineering expertise with a reputation for independence and objectivity. We support a wide range of government and industry clients in the areas of national security, intelligence, transportation, healthcare, environmental sustainability, and enterprise engineering.


    Learn more at noblis.org/about

    Why work at a Noblis company?
    Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public.

    Noblis has won numerous workplace awards. Over the past two decades, Noblis has consistently earned wide recognition:

    1. Best Employer: We have been a Washington Post “Top Workplace” for 4 consecutive years including the last three among the top 10. We’ve also been recognized by Glassdoor “Best Medium-Sized Company to Work For” for 2 years, and many awards in previous years 
    2. Business Ethics and Integrity: A “World’s Most Ethical Company” for 6 years by Ethisphere Institute, Finalist at the Greater Washington Government Contractor Awards 
    3. Leadership and Innovation: CEO Amr ElSawy selected to Executive Mosaic’s annual Wash 100 List, CEO Amr ElSawy named as a “Tech Titan” by the Washingtonian Magazine, Noblis CTO recognized as a trending 40 CIO in the DC Area.


    Noblis maintains a drug-free workplace and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race.


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