Telecommunications Services Account Manager

1 week ago
Company
Noblis
Requisition #
5801
Security Clearance
None
FT/PT/On-Call
Full Time
Job Category
Technical Management
Location
US-VA-Reston

Responsibilities

Be that trusted advisor as a GSA Account Manager and the leader of Noblis’ Acquisition Center of Excellence
Be a voice of Noblis’ services and capabilities to GSA
Ensure your clients understand the advantages of Noblis’ services and capabilities

 

Responsibilities:

  • Serve as a subject matter expert of Federal Acquisitions
  • Ensure scope of contracted services is clear to our clients 
    • Drive improvements in client satisfaction and be accountable for the quality of service delivered for clients
    • Responsible for addressing underlying problems affecting one or more of assigned clients
    • Receive and coordinate customer enhancement requests with the GSA program manager
    • Work closely with the GSA program manager, providing updates and up-sell opportunities 
  • Produce consistent, high quality service reviews that demonstrate quality and continuous improvement
  • Apply understanding of GSA Account strategy and portfolio to customer priorities and build a plan that drives revenue growth. 
  • Identify, shape, and track new growth opportunities using Salesforce 
  • Quickly and accurately assess opportunities and realistically forecast likelihood to close based on customer relationship, predictable buying process, budget availability or challenges. 
  • Continuously develop deep insights into the market and competitive landscape to serve customers and drive competitive wins to closer.
  • Craft and execute strategies to drive customer adoption and use of Noblis services including Telecommunications, IT Security, Economic Analysis, Machine Learning, Acquisition …. 
  • Apply technical acumen and customer-facing skills to effectively represent Noblis within a customer’s environment, and drive discussions with senior leadership.
  • Provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your customers’ appreciation of Noblis’ services healthy. 
  • Developed close relationships with customers that will empower you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from Noblis.

 

 

 

Qualifications

  • (7) years successful Federal account experience in similar space/accounts with proven track record in: 
    • Developing deep customer relationships 
    • Creating strong business relationships 
    • Managing capture plans and strategies
    • Writing and guiding proposals 
    • Account Management, client service and management consulting.
    • Ability to present technical materials to a range of partners and federal customers on both technical and non-technical matters.
    • Providing consulting services to government in Federal Acquisitions

Additional qualifications:

  • Must have existing relationships with GSA executive leadership and management 
  • Great communication skills, collaboration, and ability to navigate a matrixed organization. 
  • Passionate leader with ability to motivate, focus and lead teams.
  • Strong communicator, with experience working with IT executives. 
  • Excellent communication, project and stakeholder management skills, with a focus on translating business requirements into technology solutions. 
  • Must be able to demonstrate strong presentation skills 
  • BS/BA degree

Overview

Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis NSP, are solving difficult problems that help our government and our country. We bring the best of scientific thought, management, and engineering expertise with a reputation for independence and objectivity. We support a wide range of government and industry clients in the areas of national security, intelligence, transportation, healthcare, environmental sustainability, and enterprise engineering.


Why work at a Noblis company?
Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public.

Noblis has won numerous workplace awards. Over the past two decades, Noblis has consistently earned wide recognition:

  1. Best Employer: We have been a Washington Post “Top Workplace” for 4 consecutive years including the last three among the top 10. We’ve also been recognized by Glassdoor “Best Medium-Sized Company to Work For” for 2 years, and many awards in previous years 
  2. Business Ethics and Integrity: A “World’s Most Ethical Company” for 6 years by Ethisphere Institute, Finalist at the Greater Washington Government Contractor Awards 
  3. Leadership and Innovation: CEO Amr ElSawy and SVP National Security Roger Mason selected to Executive Mosaic’s annual Wash 100 List, CEO Amr ElSawy named as a “Tech Titan” by the Washingtonian Magazine, Noblis CTO recognized as a trending 40 CIO in the DC Area.

Noblis maintains a drug-free workplace and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race.

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