Knowledge Manager

The Department of Defense’s (DoD) works cooperatively with allies and partners to reduce or eliminate weapons of mass destruction (WMD) threats.  The cooperative nature of the DoD’s activities yields a secondary benefit of strengthening regional alliances, deepening existing partnerships, and attracting new partners.  

We are looking to hire a Knowledge Manager to support the Defense Threat Reduction Agency – Cooperative Threat Reduction (DTRA CTR) Advisory and Assistance Services (A&AS) contract in its mission in cooperation with partner nations.  The knowledge manager will be responsible for the success of the knowledge management (KM) framework implemented across site operations and will drive continuous improvement of this framework in collaboration with key stakeholders and the KM team members.

 

The knowledge manager role is responsible for implementing appropriate systems, policies, and processes to transform the use of information, and improve the department’s expertise understanding.

 

The knowledge manager will promote sharing and enable content uptake and organizational learning strategy development utilizing the organization’s operational business processes, people, and systems.

 

The knowledge manager will strengthen the seamless exchange of knowledge across site operations and other organizations where applicable. The knowledge manager will be responsible for the continued development and implementation of strategies, processes, and tooling for corresponding KM solutions as well as developing KPIs and team members within this framework.

 

The Knowledge Manager is expected to:

• Create, capture, organize, and assess knowledge assets for client use.
• Develop a robust roadmap strategy for implementing knowledge management that builds upon industry best practices and leverages tooling and process advancements.
• Promote the use of knowledge management tooling and processes to facilitate sharing of knowledge.
• Build and drive the culture of knowledge sharing within site operations and serve as the advocate for KM initiatives within site operations.
• Support the development and implementation of training on KM processes and tooling.
• Create and review KPIs for adoption, usage of premier (high-value, frequently used) KM content, and summarize benefits, outcomes, and improvement opportunities for the organization.
• Assist with resource planning as applicable to strengthen and expand KM initiatives.
• Coordinate with peers to identify cross-practice content priorities and identify gaps in the knowledge base.
• Collaborate with practice team members to fill content gaps through new insight development and deployment.
• Evaluate, revise, and continuously improve the KM Framework workflow and procedures as the organization scales.
• Understand and recognize key challenges/roadblocks to KM cultural change and develop effective programs to drive adoption and improve KM value.
• Bring relevant industry insights to incorporate into the KM Framework.
• Identify and evangelize success stories from the Knowledge Management Program.
• Design and develop incentive mechanisms to acknowledge and highlight active participants.

Required Qualifications

• Bachelor’s or master’s degree in Information Systems, Information Technology, Computer Science or other related disciplines.
• 4+ years of current proven experience in implementing KM strategies.
• Experience in building KM programs in the technology industry or within government organizations.
• Experience communicating with and influencing senior leadership as well as framing discussions to gain valuable feedback and experience.
• 4+ years of professional experience with exposure to one or more of the following disciplines: consulting, research and analysis, knowledge management, strategic planning, business development, product development, marketing, and/or project management.
• Excellent communication, written, and organizational skills.
• SharePoint knowledge and/or experience.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Active DoD TOP SECRET clearance, or ability to obtain a U.S. clearance

 

Desired Qualifications:

• Familiarity with DTRA and DTRA Knowledge Management systems.
• Experience working with the U.S. government on areas concerning national security.
• Experience with SharePoint migrations
• Microsoft SharePoint certification (MCSA, MTA)
• Experience with SharePoint Designer, InfoPath, and SSRS Report Designer
• You’re intellectually curious.
• You have strong analytical abilities and experience bringing innovative and ‘outside the box’ approaches to problem-solving.
• You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities.
• Attentive to detail and very organized. You’re known for your high-quality work.
• You can self-motivate and work autonomously while appreciating guided coaching and collaborative teaming.
• Superior customer service attitude.
• Candidates with a Top Secret or Top Secret/SCI are preferred.

· Support and lead evolving business development efforts by applying technical and functional expertise to develop business solutions.
· Lead proposal sections for small or limited competition proposals and actively participate in teaming strategy discussions

At Noblis, we recognize your impact, offer you opportunities and choice, and support your total well-being. Our comprehensive benefit offerings may include healthcare, retirement and savings plans, paid time off, disability and life insurance programs, learning and development opportunities, wellness programs as well as other optional benefit elections. Regular full and part time staff are incentive plan eligible.

 

With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. Noblis seeks an environment free from COVID-19 and prefers all employees to be fully vaccinated for COVID-19.  Attestation of vaccination status will be required for employment with Noblis.  Unvaccinated employees may be subject to additional health and safety requirements to include any federal, state and/or client restrictions.

 

Noblis and our wholly owned subsidiaries, Noblis ESI, and Noblis MSD tackle the nation's toughest problems and apply advanced solutions to our clients' most critical missions. We bring the best of scientific thought, management, and engineering expertise together in an environment of independence and objectivity to deliver enduring impact on federal missions. Noblis works with a wide range of government clients in the defense, intelligence and federal civil sectors. Learn more at Noblis -About Us

 

Why work at a Noblis company?

Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public. Noblis has won numerous workplace awards. Noblis maintains a drug-free workplace.

 

Noblis is an Equal Opportunity Employer. Employment decisions are made without regard to race (as well as because of or on the basis of traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.

 

Noblis is committed to the full inclusion of all qualified individuals. As part of this commitment, Noblis will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact employee-relations@noblis.org.